Delivery Policy

Delivery Policy:

General information:

Product supply governs all orders. We will contact you and refund the total sum of your order using the original form of payment if an item is not in stock at the time you place your order.

Delivery location:

Items available for purchase on our website can only be sent to addresses in Oman.

Delivery time:

When your order is placed, you will be given an approximate delivery time. Estimated delivery times start from the date of shipment rather than the date of order. Delivery times are only intended as a reference and are contingent on your order's acceptance and approval. We make every attempt to fulfil your order within 15 business days of the date of your order, unless there are extraordinary circumstances. Except on holidays, business days are described as Sunday through Thursday. Please keep in mind that we don't ship on weekends.

Due to carrier shipping methods, delivery location, method of delivery, and the products ordered, the delivery date can vary. Separate shipments of products are also possible.

Delivery instructions:

If you enter incorrect delivery information, it can result in a delay or a missed delivery.

Please be aware that if your order is being sent to a business address, our carrier will deliver to a mailroom or delivery point and will require a signature from the mailroom supervisor; our carrier does not require a signature relevant to the order specifics.

Our carrier can deliver to the concierge if you have a home address with a reception or concierge service. If the concierge has a set position in the reception or inside the house, they can sign for the delivery.

Shipping cost:

The cost of shipping is determined by the weight of your order and the type of delivery. Simply add the products you want to buy to your cart and proceed to the checkout page to find out how much your order will cost. Shipping costs will be shown once you reach the checkout page. Remote areas or large or heavy products can incur additional shipping charges. Any charges will be shown on the checkout tab.

The amount of sales tax is determined by the province or territory to which the item is delivered.

Damaged items in transport:

If the packaging is damaged during delivery, please contact us right away at +96825401000.


Please contact us at +96825401000, if you have any concerns about the delivery and shipping of your order.